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Resume Writing

What’s Hot:

Current attention is on the accuracy of resumes in terms of statements that are outright false and those that are worded ambiguously to improve experience and skills.   Even if an applicant is successful in securing a role with an inflated resume, it is likely the role will be wrong for them and their career will be negatively affected.

With more and more people using social networking tools like Facebook and MySpace, recruiters are starting to use these sources to research applicants.  Your resume is your personal marketing document – ensure it is consistent with your image across all media.

Key to a persuasive resume:

Clear: Concise: Customised

Points to think about:


  1. Personal details – indicate which method of communication you prefer and which are safe.  Include interests but ensure they are real, relevant and consistent with your application.
  2. Education and qualifications – include which institution they were obtained from and if you have good results, include a short summary that can be validated.
  3. Career summary – concise overview of your career to date.
  4. Achievements – probably the most important part of the resume. These should link to your technical and behavioural strengths, be relevant to the position and cross-reference to the career history below.  If you have relevant achievements outside work these are also important.
  5. Career History – start with the most recent position first, group by employer, include dates with months, explain any gaps and summarise your reporting lines and experience. Include any achievements not highlighted elsewhere and the reasons for moving employers.  If you have relevant experience outside work this is also important.
  6. References – include detail of references and which achievements they can verify.  Include whether or not they can be contacted – it will make a stronger application if the recruiter can check at least one reference before offer and the earlier the better.  Ensure any reference knows they will be contacted and understands the role and how their referee will impact on the result.


  • Readability is fundamental to your resume. The reader must be able to easily access the information they require and see why they should interview you.  Use headings and bullet points as they are easy to read and tend to shorten text.
  • Customise to address the position’s requirements – reorder, extend, add.
  • Write in the third person, use an easy-to-read font (for example Arial) and plain, active English and avoid jargon and initials.  Pictures are unnecessary, can make documents large and may mean your resume is undeliverable.
  • Your resume must be long enough to make an impact and not too long to maintain attention.  Three pages are fine, five a maximum.
  • If you use a website as a resume ensure it looks right when printed.